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        Contact Us | Ford? Customer Service, Help & Live Chat | Ford.com

        Get help when you need it most. We're here 24/7/365. (800) 241-3673

        Contact Us

        At Ford Motor Company, your satisfaction is important to us. We're here to help.

        Social Media

        Ford Service
        Monday-Friday 9:00AM-7:00PM Eastern Time
        Saturday 9:00AM-5:30PM Eastern Time
        Sunday Closed
        Ford Credit
        Monday-Friday 9:00AM-7:00PM Eastern Time
        Saturday 9:00AM-5:30PM Eastern Time
        Sunday Closed
        Lincoln
        Monday-Friday 9:00AM-7:00PM Eastern Time
        Saturday 9:00AM-5:30PM Eastern Time
        Sunday Closed
        Facebook
        Monday-Friday 9:00AM-7:00PM Eastern Time
        Saturday 9:00AM-5:30PM Eastern Time
        Sunday Closed
        Youtube

        Phone

        Give us a call. We're even available on Saturdays. For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711. This applies to all contact centers.
        Ford and Mercury United States
        Monday-Friday 8:00AM-11:00PM EST
        Saturday  8:00AM-8:00PM EST
        Sunday Closed
        Ford Credit Customer Support
        Monday-Friday 7:00AM-8:00PM CT
        Saturday 7:00AM-5:00PM CT
        Sunday Closed
        Ford and Mercury Roadside Assistance
        24/7, 365
        Lincoln Concierge United States
        24/7, 365

        Mail

        If you prefer to send letters by post, our mailing addresses are below.
        Ford Motor Company
        Ford Motor Company
        Customer Relationship Center
        P.O. Box 6248
        Dearborn, MI 48126
        Ford Credit
        Ford Credit
        P.O. Box 542000
        Omaha, NE 68154

        Location unaware

        Need to find a dealer with specific services? Use Advanced Search

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